Prodka Care Services delivers personalised in-home care designed to help individuals maintain independence, improve well-being and stay connected to their communities.
Our compassionate carers assist with daily activities tailored to each person’s unique needs.
Comfort and Support in Your Own Home
Maintaining personal hygiene can sometimes be challenging. Our carers provide respectful support with bathing, dressing, grooming and toileting to help you feel comfortable and confident.
Support with bathing, dressing, grooming and toileting, provided with respect and dignity.
Helps maintain personal hygiene and boosts confidence and comfort.
Preparing meals and keeping the home tidy may become difficult for some. We assist with cooking nutritious meals and light household tasks to create a safe and comfortable living space.
- Assistance with cooking nutritious meals suited to dietary needs.
- Help with light household tasks including cleaning, laundry and organising the home environment.
- Creates a calm, safe and supportive space to live.
Feeling connected matters. Our friendly carers provide companionship and conversation to support emotional well-being and reduce feelings of loneliness.
- Friendly carers provide meaningful conversation and companionship.
- Encourages emotional well-being and reduces feelings of isolation.
Getting to appointments or social events can be stressful without support. We organise transport to keep you active and connected to your community.
- Organised transport for medical appointments, social events and community activities.
- Enables participation in everyday outings to maintain independence and social connection.
Managing household tasks can be overwhelming for individuals with disabilities. Our team assists with shopping, cleaning and meal planning to ease everyday responsibilities.
- Support with shopping
- Meal planning
- Cleaning and other domestic tasks.
- Helps reduce stress
- Manage everyday responsibilities with ease.
Remembering medication schedules is crucial for health. We provide reliable reminders and assistance to ensure medications are taken safely and on time.
- Regular reminders and assistance to ensure medication is taken safely and on time.
- Promotes health and peace of mind for participants and their families.
We are dedicated to supporting older Australians to live safely, comfortably, and independently in their own homes. Through government-funded Home Care Packages, we provide personalised care and assistance tailored to each individual’s needs and goals.
Our services include help with daily living tasks, personal care, household duties, transport, social engagement, and health and wellbeing support. We work in partnership with participants and their families to create a care plan that promotes dignity, independence, and quality of life.
Prodka Care Services is committed to delivering reliable, compassionate, and professional care—ensuring every participant receives the support they need, in the place they feel most at home.
Commonly Asked Questions
“In-Home Services” are supports provided in your home to help with daily living tasks, personal care, and maintaining independence. This can include core- Assistance with daily life, like domestic assistance, personal hygiene, meal preparation, mobility assistance, and more.
You must be an NDIS participant with funding in your plan for in-home support. Eligibility generally requires having a permanent and significant disability that affects your ability to carry out daily activities.
Examples include:
- Assistance with personal care (bathing, dressing, grooming)
- Help around the house (cleaning, laundry, meal prep)
- Mobility support (moving safely, transfers, perhaps using aids)
- Support to maintain a safe home environment
- Assistance with accessing community, appointments, or social activities (if part of your plan)
Your NDIS plan needs to have an allocated budget under the relevant categories (usually Core Supports or perhaps Capacity Building, depending on the support) for in-home services. You work with your plan manager/planner/support coordinator to include the support you need.
The steps are typically:
- Confirm you are an NDIS participant and your plan supports in-home services.
- Identify what supports you need (which daily tasks are difficult, what your goals are).
- Choose a provider (registered, good reputation, aligned with your preferences).
- Coordinate with your provider to schedule services, clarify what is included.
- Monitor and review, especially if your support needs change.
Yes. The support must be “reasonable and necessary” under NDIS rules (i.e. related to your disability, helping meet your goals, value for money). Also, some things are not covered (e.g. general everyday living expenses not related to disability, certain non-evidence-based therapies). Always check your service agreement and plan.
You can review your needs with your support coordinator or during your plan review. If your disability or functional needs change, it may justify increasing support hours or level. It’s important to document changes and have evidence where possible.
Many providers try to maintain consistency with support workers so you feel comfortable and communication is smooth. You can ask your provider what their staffing model is, whether there are regular workers, whether you can request particular workers, etc.
Our in-home staff are trained to meet NDIS quality and safety standards. They have required qualifications (e.g. Certificate in personal care, first aid, etc.), undergo background checks, and follow infection control, safety, medication administration, and emergency procedures.
We want you to feel comfortable. You can:
- Contact us directly to discuss issues.
- Ask to adjust timings, tasks, or worker assignments.
- Use your NDIS plan review or support coordinator to request formal changes.
- Give feedback formally (we often have feedback channels)
Need Transport Assistance?
We offer reliable transport services to help participants access:
- Medical appointments
- Community activities
- Shopping
- Education
- Or employment opportunities.
Ready to Learn More?
If you or a loved one could benefit from tailored in-home care, or want to learn more about our services? Get in touch—we’re here to help.